ONLINE PRIVACY POLICY AGREEMENT
Digital Hourglass Media LLC, (DHM LLC), is committed to keeping any and all personal
information collected of those individuals that visit our website and make use of our online
facilities and services accurate, confidential, secure and private. Our privacy policy has been
designed and created to ensure those affiliated with Digital Hourglass Media LLC of our
commitment and realization of our obligation not only to meet but to exceed most existing privacy
standards.
THEREFORE, this Privacy Policy Agreement shall apply to Digital Hourglass Media LLC , and
thus it shall govern any and all data collection and usage thereof. Through the use of
digitalhourglassmedia.com you are herein consenting to the following data procedures expressed
within this agreement.
Collection of Information
This website collects various types of information, such as:
• Voluntarily provided information which may include your name, address, email address,
billing and/or credit card information etc., which may be used when you purchase products
and/or services and to deliver the services you have requested.
• Information automatically collected when visiting our website, which may include cookies,
third party tracking technologies and server logs.
Please rest assured that this site shall only collect personal information that you knowingly and
willingly provide by way of surveys, completed membership forms, and emails. It is the intent
of this site to use personal information only for the purpose for which it was requested and any
additional uses specifically provided on this site.
We may also gather information about the type of browser you are using, IP address or type
of operating system to assist us in providing and maintaining superior quality service.
It is highly recommended and suggested that you review the privacy policies and statements
of any website you choose to use or frequent as a means to better understand the way in
which other websites garner, make use of and share information collected.
Use of Information Collected
Digital Hourglass Media LLC may collect and may make use of personal information to assist
in the operation of our website and to ensure delivery of the services you need and request.
At times, we may find it necessary to use personally identifiable information as a means to
keep you informed of other possible products and/or services that may be available to you
from digitalhourglassmedia.com . Digital Hourglass Media LLC may also be in contact with you
with regards to completing surveys and/or research questionnaires related to your opinion of
current or potential future services that may be offered.
Digital Hourglass Media LLC does not now, nor will it in the future, sell, rent or lease any of
our customer lists and/or names to any third parties.
Digital Hourglass Media LLC may feel it necessary, from time to time, to make contact with
you on behalf of other external business partners with regards to a potential new offer which
may be of interest to you. If you consent or show interest in presented offers, then, at that
time, specific identifiable information, such as name, email address and/or telephone number,
may be shared with the third party.
Digital Hourglass Media LLC may find it beneficial to share specific data with our trusted
partners in an effort to conduct statistical analysis, provide you with email and/or postal mail,
deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly
prohibited from making use of your personal information, other than to deliver those services
which you requested, and as such they are thus required, in accordance with this agreement,
to maintain the strictest of confidentiality with regards to all your information.
Digital Hourglass Media LLC may deem it necessary to follow websites and/or pages that our
users may frequent in an effort to gleam what types of services and/or products may be the
most popular to customers or the general public.
Digital Hourglass Media LLC may disclose your personal information, without prior notice to
you, only if required to do so in accordance with applicable laws and/or in a good faith belief
that such action is deemed necessary or is required in an effort to:
• Remain in conformance with any decrees, laws and/or statutes or in an effort to comply
with any process which may be served upon Digital Hourglass Media LLC and/or our
website;
• Maintain, safeguard and/or preserve all the rights and/or property of Digital Hourglass
Media LLC; and
• Perform under demanding conditions in an effort to safeguard the personal safety of users
of digitalhourglassmedia.com and/or the general public.
Children Under Age of 13
Digital Hourglass Media LLC does not knowingly collect personal identifiable information from
children under the age of thirteen (13) without verifiable parental consent. If it is determined
that such information has been inadvertently collected on anyone under the age of thirteen
(13), we shall immediately take the necessary steps to ensure that such information is deleted
from our system’s database. Anyone under the age of thirteen (13) must seek and obtain
parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving
communication from us and/or reserve the right to discontinue receiving communications by
way of email or newsletters. To discontinue or unsubscribe to our website please send an
email that you wish to unsubscribe to digitalhourglassmedia@gmail.com. If you wish to
unsubscribe or opt-out from any third party websites, you must go to that specific website to
unsubscribe and/or opt-out.
Links to Other Web Sites
Our website does contain links to affiliate and other websites. Digital Hourglass Media LLC
does not claim nor accept responsibility for any privacy policies, practices and/or procedures
of other such websites. Therefore, we encourage all users and visitors to be aware when they
leave our website and to read the privacy statements of each and every website that collects
personally identifiable information. The aforementioned Privacy Policy Agreement applies only
and solely to the information collected by our website.
Security
Digital Hourglass Media LLC shall endeavor and shall take every precaution to maintain
adequate physical, procedural and technical security with respect to our offices and
information storage facilities so as to prevent any loss, misuse, unauthorized access,
disclosure or modification of the user’s personal information under our control.
T h e company also uses Secure Socket Layer (SSL) for authentication and private
communications in an effort to build users’ trust and confidence in the internet and website
use by providing simple and secure access and communication of credit card and personal
information.
Changes to Privacy Policy Agreement
Digital Hourglass Media LLC reserves the right to update and/or change the terms of our
privacy policy, and as such we will post those change to our website homepage at
digitalhourglassmedia.com, so that our users and/or visitors are always aware of the type of
information we collect, how it will be used, and under what circumstances, if any, we may
disclose such information. If at any point in time Digital Hourglass Media LLC decides to make
use of any personally identifiable information on file, in a manner vastly different from that
which was stated when this information was initially collected, the user or users shall be
promptly notified by email. Users at that time shall have the option as to whether or not to
permit the use of their information in this separate manner.
Acceptance of Terms
Through the use of this website, you are hereby accepting the terms and conditions stipulated
within the aforementioned Privacy Policy Agreement. If you are not in agreement with our
terms and conditions, then you should refrain from further use of our sites. In addition, your
continued use of our website following the posting of any updates or changes to our terms
and conditions shall mean that you are in agreement and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our
website, please feel free to contact us at the following email, telephone number or mailing
address.
Email: digitalhourglassmedia@gmail.com
Order Cancellations
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Returns
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases][include any that are applicable]. These items are not eligible for return, refund or exchange.
Shipping
To initiate a return, please email us at digitalhourglassmedia@gmail.com. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at 111 Woodland court, Warner Robins, GA, 31093.
For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
General
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.